my4d365 FAQ for Malaysia Players

The minimum deposit at my4d365 is RM10 for all payment methods. This applies whether you use Touch 'n Go eWallet, DuitNow, FPX online banking, ShopeePay or cryptocurrency. There is no different minimum by method — it is a uniform RM10 across the board, making it easy for players to choose whichever option suits them best.
Minimum: RM10 for all methods

Log in to your my4d365 account, go to the Deposit section and select FPX as your method. You will be redirected to your bank's portal — including Maybank2u, CIMB Clicks, RHB Now or other banks that support FPX. Enter your internet banking credentials, confirm the amount and the transaction is complete. Deposits are usually credited instantly after bank confirmation.

Yes, my4d365 fully supports Touch 'n Go eWallet and ShopeePay as deposit methods. Select the relevant e-wallet on the Deposit page and you will be shown a QR code or payment link. Open your e-wallet app, scan the code or confirm the payment and the funds will appear in your my4d365 account shortly.

If your deposit has not shown up in your my4d365 account after a few minutes, please check the following: make sure your bank or e-wallet transaction was successful (not pending or failed), then contact our 24/7 support via live chat and provide your transaction reference number. Our team will review and update your balance promptly.

Yes, my4d365 accepts deposits in cryptocurrency including USDT, BTC and ETH. Select the Crypto method on the Deposit page and you will be given a wallet address to send your crypto to. The minimum deposit remains at RM10 equivalent. Confirmation time depends on the blockchain network used.
USDT · BTC · ETH accepted

my4d365 processes withdrawal requests within 5 to 30 minutes. This applies to all available withdrawal methods. While most requests are completed much faster, additional security checks may occasionally take a little time — but you will not wait more than 30 minutes under normal circumstances.
5–30 minutes

The minimum withdrawal amount at my4d365 is RM50. Make sure your account balance is sufficient and any bonus wagering requirements (if applicable) have been met before submitting a withdrawal request. If your balance is below RM50, you will need to play more until the minimum amount is reached.
Minimum withdrawal: RM50

For security and anti-money laundering reasons, my4d365 encourages players to withdraw to the same method used for the deposit. This helps speed up the verification process. If you need to use a different method, please contact our support team first for guidance and approval.

A withdrawal may be pending due to several factors: routine security checks, incomplete account verification requirements or bonus wagering requirements that have not been fully met. If your request has been pending for more than 30 minutes without any update, contact my4d365 live chat support immediately with your transaction reference number.

Yes, my4d365 processes withdrawals seven days a week including weekends and public holidays. Our platform operates 24 hours a day, so you can submit a withdrawal request at any time. However, delays from banks or e-wallet providers may occur on public holidays — this is outside my4d365's control.

my4d365 has three VIP tiers: Bronze, Silver and Gold. Each tier offers a different weekly cashback rate — Bronze gives up to 0.5% cashback per week, Silver up to 1.0%, while Gold gives the highest cashback of up to 1.5% every week. The more active you are, the more rewards you receive.
Bronze 0.5% · Silver 1.0% · Gold 1.5%

VIP tier progress at my4d365 is based on your overall betting activity. The more frequently and consistently you play, the faster you will be promoted to a higher tier. The my4d365 VIP system is designed to reward loyal players — keep playing your favourite games and progress will come naturally.

Gold VIP members at my4d365 enjoy the highest weekly cashback of up to 1.5%, priority service from the support team, and access to exclusive offers and promotions not available to general members. The Gold tier reflects your commitment as a loyal player, and my4d365 recognises that with greater benefits.

my4d365 VIP cashback is calculated based on your weekly betting activity and credited directly to your account balance at the start of the following week. The cashback rate depends on your current VIP tier — Bronze (up to 0.5%), Silver (up to 1.0%) or Gold (up to 1.5%). You can monitor your cashback amount through your account.

Generally, betting activity across the various game categories at my4d365 — including online slots, live casino, sports betting, 4D lottery and sic bo — contributes to your VIP progress. For exact details on the contribution rate for each game, you are encouraged to contact my4d365 support for further clarification.

The my4d365 welcome bonus is given automatically to new players who make their first deposit. A minimum deposit of RM10 qualifies, but the bonus is capped at RM300 maximum. For example: deposit RM100 → bonus RM100 → balance RM200. For deposits of RM800 and above, the bonus remains capped at RM300, giving you a balance of RM1,100.
100% bonus up to RM300

The wagering requirement for the my4d365 welcome bonus is 20 times the bonus amount. For example: if you receive a bonus of RM100, you need to place total bets of RM100 × 20 = RM2,000 before bonus winnings can be withdrawn. For those who deposit RM800 and receive a bonus of RM300, the wagering requirement is RM300 × 20 = RM6,000.
Wagering: bonus × 20 times

Generally, online slot games contribute in full towards the bonus wagering requirements at my4d365. Live casino games such as baccarat, roulette and sic bo may contribute at a different rate. Sports betting may also contribute, depending on the offer's terms. For a complete and accurate list, contact my4d365 support or check the Promotion Terms section in your account.

Yes, you can cancel an active bonus at my4d365 through your account settings or by contacting support. Please note that cancelling a bonus means the bonus amount and any associated winnings will be removed from your balance — only your original deposit amount remains. Consider this carefully before cancelling.

Yes, bonuses at my4d365 have a set validity period. The wagering requirements must be met within the specified time after the bonus is credited. If the bonus is unused or the wagering requirements are not met within that period, the bonus and any associated winnings will expire automatically. Check your email or account notifications for the exact expiry date.

Beyond the welcome bonus, my4d365 offers various ongoing reward programmes including weekly VIP cashback for Bronze, Silver and Gold members. The platform also provides regular promotions for loyal players. To find out about the latest available offers, log in to your my4d365 account or ask our support team via live chat.